Frequently Asked Questions

Can I cancel my order?

You can cancel your order before shipment confirmation. Please contact support for assistance.

Can I order samples?

Absolutely – see our sample section here: Free sample

What if I have a high-volume order?

If you are ordering more than 50 units – go to Commercial Bids to get a custom, discounted quote.

How do I measure my window treatments?

Find our measuring instructions here: How to Measure

How do I install my window treatments?

Find our installation instructions here: How to Install

What if I have a defect/missing product? Can I refund?

Email us about any missing products or pictures of defective products and we will get replacements to you ASAP.

Are your products safety compliant?

  • Absolutely – find information on our compliance section here: Safety Compliance
  • We are not liable for injuries or fatal occurrences related to improper installation or maintenance of required safety devices.

    • What is the warranty on products?

    See our warranty promise here: Warranty

    Can I copy line items instead of adding each to the cart?

    Yes! With our Grid Entry feature (found in cart), you can copy a line item exactly and enter new quantities, dimensions, and room numbers with ease.

    Do you have installation services?

    Yes! Email us at info@bulk-blinds.com to inquire about any installation project you may have.